Satcom Direct | PrivateJetia Company Intelligence & Directory Profile
Company Name: Satcom Direct
Legal Company Name: Satcom Direct, LLC
Former Legal Name: Satcom Direct, Inc., formerly a Florida corporation
Trading / Brand Name: Satcom Direct / SD
Primary PrivateJetia Category: Private Jet Services
Secondary Categories: Aviation Technology; Private Jet Connectivity; Inflight Connectivity; Aviation Communications; Satellite Communications; Flight Operations Technology; Aviation Cybersecurity; Aircraft Avionics & Connectivity Hardware; Military & Government Aviation Services
Company Type: Aviation connectivity and communications technology provider
Industry: Business Aviation Technology / Satellite Telecommunications / Inflight Connectivity
Year Founded: 1997
Founder: James W. “Jim” Jensen
Headquarters: Melbourne, Florida, United States
Country: United States
Geographic Markets Served: Global
Official Website: satcomdirect.com
Company Status: Active operating business within Gogo; acquired subsidiary and legacy Satcom Direct brand
Parent Company: Gogo Inc. (NASDAQ: GOGO)
Immediate Acquiring Entity: Gogo Direct Holdings LLC, an indirect wholly owned subsidiary of Gogo Inc.
Major Related Companies / Acquired Entities: Satcom Direct Holding Company, LLC; Satcom Direct Government, LLC; ndtHost, LLC, all included within the Satcom Direct acquisition perimeter identified in Gogo SEC filings.
Current Brand Position: Following the acquisition, Gogo announced on February 20, 2025 that Gogo would serve as the unified corporate brand for the combined Gogo Business Aviation and Satcom Direct organization. Satcom Direct’s website and product terminology continue to remain relevant for certain products, support resources and government services.
PrivateJetia Verification Status: Verified, with post-acquisition corporate-status qualification
2. Executive Company Overview
Satcom Direct is a Melbourne, Florida-based aviation connectivity and communications technology business founded in 1997 and focused primarily on business aviation and military/government mobility. Its capabilities have historically combined satellite airtime services, aircraft connectivity hardware, cabin networking, flight-deck datalink, flight operations software, cybersecurity, terrestrial network infrastructure and round-the-clock technical support. The company serves aircraft owners and operators, corporate flight departments, private fleets, OEMs, military and government organizations and other aviation customers internationally. Gogo’s SEC filings describe Satcom Direct as operating worldwide with an international sales and service organization based in nine countries.
Satcom Direct developed an unusually broad technology stack for a business-aviation connectivity provider. Its portfolio has included the SD Plane Simple antenna family, Satcom Direct Router and Gateway cabin-networking systems, FlightDeck Freedom datalink services, SD Pro flight-operations software, satellite connectivity across multiple frequency bands, cybersecurity services and supporting terrestrial infrastructure. This combination positioned the business not simply as an airtime reseller, but as an integrator of airborne hardware, satellite networks, software, operational tools and ground infrastructure.
Gogo acquired 100% of Satcom Direct and certain affiliates on December 3, 2024. The transaction included approximately $375 million in cash, five million restricted Gogo shares, and potential performance-based consideration of up to $225 million. In February 2025, Gogo announced that the combined organization would operate under the Gogo brand. Satcom Direct therefore should not be classified by PrivateJetia as an independent connectivity company today. It represents an acquired operating business and technology platform within the broader Gogo organization.
3. Key Facts at a Glance
Founded: 1997
Founder: James W. “Jim” Jensen
Headquarters: 1050 Satcom Lane, Melbourne, Florida 32940, United States
Primary Business: Business and government aviation connectivity, satellite communications and aviation technology
Ownership: Wholly acquired by Gogo Inc. in December 2024
Parent Company: Gogo Inc.
Current Group CEO: Chris Moore
Former Satcom Direct President: Chris Moore, prior to becoming CEO of Gogo
Markets Served: Global business aviation and military/government aviation
International Footprint: Sales and service personnel based in nine countries according to Gogo SEC disclosures
Major Technology Platforms: Plane Simple, SD Pro, FlightDeck Freedom, Satcom Direct Router, SDR Gateway, WiFi Hub
Connectivity Technologies: L-band, Ku-band, Ka-band, GEO and LEO connectivity, plus support for ATG networking through selected onboard hardware
Primary Aircraft Segments: Business jets ranging from smaller aircraft through large-cabin and ultra-long-range aircraft, plus government and military platforms
Major Aircraft Brands Supported by documented Plane Simple STCs: Gulfstream, Bombardier and Dassault
2024 Standalone Revenue Expectation Prior to Acquisition: Approximately $485 million, with approximately 17% pro forma adjusted EBITDA margin, according to Gogo’s September 2024 acquisition announcement. This was a transaction forecast rather than subsequently reported standalone audited Satcom Direct revenue.
Acquisition Closing: December 3, 2024
Unified Gogo Brand Announced: February 20, 2025
4. Services & Capabilities
Primary Services
Business Aviation Inflight Connectivity
Satcom Direct provides and integrates airborne connectivity solutions covering satellite communications for business aircraft. Historically available services include L-band, Ku-band and Ka-band connectivity supplied through satellite-network relationships and integrated with SD hardware and software.
Cabin Connectivity
Cabin solutions support internet access, streaming, video communications, corporate VPN access, file transfers, voice communications and other connected-aircraft functions.
Satellite Airtime and Network Services
Satcom Direct has operated as a value-added reseller and integrator of satellite services rather than a satellite constellation owner. Gogo’s SEC filings specifically describe Satcom Direct as primarily providing business, military and government inflight connectivity services as a value-added reseller of satellite services.
Aircraft Connectivity Hardware
Products include the Plane Simple antenna family, Satcom Direct Router, SDR Gateway and WiFi Hub equipment.
Flight Deck Datalink
FlightDeck Freedom provides aircraft-to-ground datalink communications and integration with flight-tracking and flight-operations systems.
Flight Operations Software
SD Pro provides centralized tools covering preflight activity, inflight information, aircraft tracking, connectivity management, operational data and postflight information.
Aviation Cybersecurity
Satcom Direct offers airborne network protection, threat-monitoring and cybersecurity infrastructure services. Its broader infrastructure capabilities include vulnerability scanning, intrusion detection and prevention, firewall options, monitoring and encrypted data-storage capabilities.
Data Center and Infrastructure Services
Satcom Direct operates infrastructure centered on its Melbourne, Florida data-center operations, including carrier-neutral connectivity, cloud interconnection, network infrastructure and secure hosting services.
Technical Support
The company documents round-the-clock support through Network Operations Centers associated with Melbourne, Florida, Santa Paula, California and Southbury, Connecticut.
Training
Satcom Direct developed technical aviation-connectivity training, including the aeroIT certification program for aircraft networking and SATCOM professionals.
Aviation Tax and Compliance Reporting
Tax-related reporting and managed services have formed part of the SD flight-operations portfolio.
Specialized Capabilities
- Multi-band satellite connectivity integration
- GEO satellite connectivity
- LEO satellite connectivity through applicable terminal and network combinations
- Ku-band aircraft connectivity
- Ka-band aircraft connectivity
- L-band communications
- Dual-network and dual-dissimilar connectivity architectures
- Tail-mounted SATCOM antenna systems
- Fuselage-mounted electronically steered antennas
- Cabin routing and onboard Wi-Fi
- Aircraft network management
- Real-time connectivity monitoring
- Aircraft data collection
- Flight tracking
- Preflight and postflight workflow integration
- Automated aircraft data transfer
- Flight-deck datalink
- Connectivity usage and cost monitoring
- Airborne cybersecurity
- Corporate VPN support
- Ground infrastructure and data-center services
- Satellite network integration
- 24/7 technical support
- Aircraft networking training
- Carbon-emissions calculation through SD Pro functionality
- Connectivity installation support through MRO and OEM relationships
5. Industries & Client Types Served
Documented or directly supported client categories include:
- Private aircraft owners
- Business aircraft operators
- Corporate flight departments
- Private aviation fleets
- Charter operators
- Fractional ownership operators
- Aircraft OEMs
- Aviation maintenance and installation organizations
- Military aviation organizations
- Government aviation organizations
- Special-mission aircraft operators
- Flight crews
- Flight department management teams
- Aviation IT and connectivity professionals
Gogo’s SEC disclosure specifically identifies OEMs, governments, military organizations and private fleet companies among Satcom Direct’s customer base. Gogo’s combined-company disclosures additionally identify fractional operators, charter operators, corporate flight departments and individual aircraft users as important business-aviation customer groups.
6. Geographic Coverage
Headquarters Country: United States
State: Florida
City: Melbourne
Full Headquarters Address:
1050 Satcom Lane
Melbourne, FL 32940
United States
Operational Scope: Global
International Sales and Service Footprint: Nine countries, according to Gogo’s SEC reporting.
Publicly Listed Satcom Direct Locations
Satcom Direct’s contact materials identify operations or support locations including:
- Melbourne, Florida, United States
- São Paulo, Brazil
- Farnborough, United Kingdom
- Basel, Switzerland
- Dubai, United Arab Emirates
- Essendon Fields, Victoria, Australia
- Singapore
- Hong Kong
The company’s LinkedIn listing has historically identified additional locations in Canada and several U.S. cities. Because post-acquisition consolidation may affect individual offices, PrivateJetia should treat the official Satcom Direct contact page and current Gogo organization as the preferred sources for active-location verification.
Relevant Aviation Facilities
Farnborough Airport: Satcom Direct historically maintained an office at Hangar 2, Farnborough Airport.
Seletar Airport: Singapore office historically listed at West Camp Road, Seletar Airport.
These are company-office locations and connectivity-support points rather than evidence that Satcom Direct operates airport or FBO services.
ICAO Codes: Not applicable as a corporate aviation-connectivity provider.
IATA Codes: Not applicable.
Airports Served: No finite airport service network applies. Satcom Direct provides aircraft connectivity intended for global operation rather than airport-specific services.
7. Aircraft Expertise
Satcom Direct is not an aircraft manufacturer, broker, charter operator or aircraft-management company. Its aircraft specialization relates to connectivity equipment integration, certification and support.
Aircraft Categories
Documented equipment applications include:
- Midsize and super-midsize business jets
- Large-cabin business jets
- Ultra-long-range business jets
- VIP aircraft
- Military and government aircraft
- Smaller business aircraft for applicable electronically steered antenna solutions
Major Manufacturers With Documented Plane Simple Certification Activity
Gulfstream Aerospace
Documented aircraft include:
- GIV
- GIV-X
- G450
- GV
- GV-SP
- G550
- G650
- G650ER
- G500
- G600
- G280 for certain Ka-band certification listings
Bombardier
Documented aircraft include:
- Global Express
- Global Express XRS
- Global 5000
- Global 5500
- Global 6000
- Global 6500
- Global 7500 in current FAA Ku-band listings
- Challenger 604
- Challenger 605
- Challenger 650
Dassault Aviation
Documented aircraft include:
- Falcon 2000LX/LXS/S
- Falcon 900EX EASy
- Falcon 7X
- Falcon 8X
Current certification listings vary by antenna version and aviation authority. Aircraft types should therefore be associated with the specific Plane Simple Ku or Ka configuration rather than implying universal approval across every terminal.
8. Fleet Information
Total Fleet Size: Not applicable
Owned Aircraft: Not publicly disclosed and not relevant to Satcom Direct’s primary business model
Managed Aircraft: Not applicable as an aircraft-management business
Charter Aircraft: Not applicable
Aircraft Available for Charter: None documented as a Satcom Direct commercial charter fleet
Fleet Geographic Distribution: Not applicable
Satcom Direct should not be presented as an aircraft operator. Its aviation footprint is better measured through connectivity customers, installed systems, certified aircraft types and satellite-service relationships.
Historical company materials reported 64 Plane Simple Ku terminals activated and 16 installations in progress at the time of a 2023 update, along with more than 10,000 hours of connectivity transmitted through the associated Intelsat network. These figures are dated program statistics and should not be presented as current 2026 installation counts.
9. Company Statistics
Founded: 1997
Source: Gogo SEC Form 10-K
Period: Company founding year
Years in Business: Approximately 29 years as of September 2026
Employees: Current standalone Satcom Direct workforce not publicly disclosed following integration into Gogo.
Historical Employee Statistic: Founder Jim Jensen stated in August 2019 that Satcom Direct had more than 450 employees globally.
LinkedIn Company Size: 201 to 500 employees on the legacy Satcom Direct LinkedIn profile. This is a platform range and may not represent the current post-acquisition workforce.
International Sales and Service Presence: Nine countries
Source: Gogo SEC filings
Period: 2025 reporting
2024 Expected Revenue: Approximately $485 million
Source: Gogo acquisition announcement
Period: Forecast for 2024 prior to acquisition closing
2024 Expected Pro Forma Adjusted EBITDA Margin: Approximately 17%
Source: Gogo acquisition announcement
Period: 2024 transaction forecast
Revenue Mix Before Acquisition: Approximately 80% business aviation and 20% military/government mobility
Source: Gogo acquisition announcement
Period: 2024 transaction materials
Acquisition Cash Consideration: Approximately $375 million
Source: Gogo / SEC
Date: December 2024
Acquisition Stock Consideration: Five million restricted shares of Gogo common stock, valued at approximately $40.5 million using Gogo’s December 2, 2024 closing share price cited in the SEC filing.
Potential Additional Earnout Consideration: Up to $225 million based on specified performance thresholds over four years following closing.
Data Center: Melbourne facility described by Satcom Direct as a purpose-built Tier 3 facility with approximately 25,000 square feet in current infrastructure materials.
Network Operations Centers: Three locations referenced by Satcom Direct support materials: Melbourne, Florida; Santa Paula, California; Southbury, Connecticut.
Current Standalone Revenue: Not publicly disclosed after integration into Gogo.
Current Standalone EBITDA: Not publicly disclosed.
Current Standalone Employee Count: Not publicly disclosed.
Current Installed Aircraft Base Under the Satcom Direct Brand: Not publicly disclosed as a standalone 2026 figure.
10. Certifications & Regulatory Status
Satcom Direct is primarily a connectivity technology and service provider, not an air carrier or MRO operator. Therefore FAA Part 135, FAA Part 145 and an AOC are not appropriate corporate classifications for its principal business.
Plane Simple Supplemental Type Certifications
Documented regulatory approvals include aircraft-specific Supplemental Type Certificates issued or validated through:
Federal Aviation Administration, United States
Plane Simple Ku-band approval coverage includes selected Gulfstream, Bombardier and Dassault aircraft.
European Union Aviation Safety Agency
Plane Simple Ku-band approvals include multiple Gulfstream, Bombardier and Dassault types.
Transport Canada Civil Aviation
Approvals are documented for selected Bombardier and Dassault aircraft.
Agência Nacional de Aviação Civil, Brazil
Approvals are documented for selected Bombardier and Dassault aircraft.
Plane Simple Ka-band
FAA STCs are documented for selected Gulfstream aircraft, with current company listings including the G650, G650ER, GV, G550 and G280.
Information Security and Data Infrastructure Credentials
Satcom Direct identifies its infrastructure as certified or compliant with several security and information-governance standards, including:
- ISO/IEC 27001
- SOC-related control reporting
- ISAE 3402
- HIPAA/HITECH
- PCI-DSS
- ITAR
- CJIS-ready infrastructure
The Satcom Direct data center received ISO 27001:2013 certification in December 2020 following assessment by BARR Advisory. Current company infrastructure materials continue to identify ISO 27001 and related compliance frameworks.
These certifications and compliance statements apply to relevant information-security, infrastructure or service environments. They should not be interpreted as aircraft-operator safety accreditations.
Not Applicable / Not Verified
FAA Part 135: Not applicable to primary business
FAA Part 145: Not verified as a Satcom Direct corporate repair-station approval
AOC: Not applicable
IS-BAO: Not independently verified as a company accreditation
IS-BAH: Not applicable / not independently verified
ARGUS Operator Rating: Not applicable
WYVERN Operator Rating: Not applicable
11. Industry Memberships
Satcom Direct has a long-established presence at major business-aviation industry events, including NBAA-related events, but event participation should not be treated as proof of organizational membership.
NBAA Membership: Not independently verified from sufficiently current authoritative membership evidence during this research.
EBAA Membership: Not independently verified.
GAMA Membership: Not independently verified.
NATA Membership: Not independently verified.
Other Current Industry Memberships: Not publicly established with sufficient confidence for inclusion.
PrivateJetia should avoid converting exhibition, conference participation or partnership activity into assumed membership status.
12. Leadership
Because the company has been integrated into Gogo, current leadership should be presented in the context of the combined organization.
Chris Moore
Current Position: Chief Executive Officer, Gogo Inc.
Chris Moore previously served as President of Satcom Direct. He joined Satcom Direct in 2012 as Vice President of Satcom Direct International, relocated to the United States and became COO in 2017, then President in 2019. He led negotiations associated with the 2024 sale of Satcom Direct to Gogo and became CEO of the combined organization when the acquisition closed. Gogo states that Moore has more than 20 years of telecommunications and IT experience.
James W. “Jim” Jensen
Role: Founder and former Chairman and CEO of Satcom Direct
Jensen founded Satcom Direct in 1997 and built the company from its early Global One Number offering into an international aviation-connectivity organization spanning hardware, software, satellite connectivity and infrastructure. Historical Satcom Direct materials identify him as Founder, Chairman and CEO.
Current Gogo Executive Team
Satcom Direct no longer maintains a fully independent top-level leadership structure in public corporate reporting. Current executive governance resides within Gogo.
Current Gogo CEO: Chris Moore
Standalone Satcom Direct CEO: No separate current CEO publicly identified following corporate integration.
Standalone Satcom Direct President: No separate current president independently verified following integration.
Standalone Satcom Direct CFO: Not publicly disclosed as a distinct current role.
13. Ownership & Corporate Structure
Ownership Type: Wholly owned business within a publicly traded parent
Parent Company: Gogo Inc.
Parent Listing: NASDAQ: GOGO
Acquisition Closing Date: December 3, 2024
Gogo acquired 100% of the issued and outstanding equity interests of Satcom Direct, LLC and related acquired entities through Gogo Direct Holdings LLC.
The acquisition perimeter identified in SEC documentation included:
- Satcom Direct, LLC
- Satcom Direct Holding Company, LLC
- Satcom Direct Government, LLC
- ndtHost, LLC
- associated subsidiaries and affiliates
The transaction consideration consisted of approximately $375 million in cash, five million restricted Gogo shares and up to $225 million in additional potential consideration linked to financial performance.
In February 2025, Gogo announced a unified brand strategy under the Gogo name. The move combined Gogo’s historical air-to-ground connectivity footprint with Satcom Direct’s international satellite connectivity, hardware, software, infrastructure and government capabilities.
Major Shareholders of Satcom Direct Today: Not separately applicable after acquisition because Gogo owns the acquired equity interests.
Former Private Ownership Structure: Not fully disclosed here beyond acquisition-related entities and sellers identified in SEC filings.
14. Company History & Milestones
1997: Jim Jensen founded Satcom Direct. One of the company’s early innovations was Global One Number, providing a single number through which an aircraft could be reached.
2010: Satcom Direct’s Melbourne data-center operation became operational, originally supporting the company’s own technology infrastructure before expanding into broader infrastructure services.
2010s: The company expanded internationally and developed a broader portfolio integrating satellite connectivity, airborne hardware, flight operations software and terrestrial infrastructure.
2018: Satcom Direct introduced SD Xperience, integrating network connectivity, avionics and flight-operations software into a broader end-to-end business-aviation offering.
2019: Chris Moore was promoted to President. Founder Jim Jensen reported that the company had grown to more than 450 employees globally.
2020: Satcom Direct’s Melbourne data center received ISO 27001:2013 certification.
2021: Flight testing of the Plane Simple Ku-band tail-mounted antenna included transatlantic and European validation flights using the Intelsat FlexExec network.
2022: Initial FAA and EASA Supplemental Type Certificates were announced for Plane Simple Ku-band installations on Gulfstream and Bombardier aircraft, followed by expansion to additional airframes.
2023: Additional Plane Simple regulatory approvals were obtained for Gulfstream, Dassault and Bombardier aircraft, expanding the certified installation base.
May 2024: Satcom Direct announced the first FAA STC for its Plane Simple Ka-band tail-mounted terminal on the Gulfstream G650.
September 30, 2024: Gogo and Satcom Direct announced a definitive acquisition agreement. Gogo stated that Satcom Direct was expected to generate approximately $485 million of 2024 revenue and that roughly 80% of its revenue came from business aviation.
December 3, 2024: Gogo completed the acquisition of Satcom Direct.
December 4, 2024: Gogo publicly announced completion of the transaction and the appointment of Chris Moore as CEO.
February 20, 2025: Gogo announced that Gogo would become the unified brand identity for the combined Gogo Business Aviation and Satcom Direct organization.
2025 to 2026: Satcom Direct financial performance ceased being separately reported as an independent company and became incorporated into Gogo’s consolidated reporting. Gogo’s 2025 results therefore include Satcom Direct for the full year, while 2024 historical Gogo results include Satcom Direct only following the December 2024 closing unless presented on a pro forma basis.
15. Strategic Partnerships
Intelsat
Satcom Direct has had a significant relationship with Intelsat relating to Ku-band aviation connectivity. Plane Simple Ku-band systems have operated over Intelsat’s FlexExec network for business aviation and related Intelsat network services for government applications. Satcom Direct previously served as master distributor for the FlexExec service.
Viasat / Inmarsat
Plane Simple Ka-band connectivity is associated with the Jet ConneX service, now part of Viasat following Viasat’s acquisition of Inmarsat. Satcom Direct historically distributed and supported Inmarsat aviation connectivity and currently references Viasat Jet ConneX within its Ka-band offering.
Eutelsat OneWeb
The Plane Simple Ku-band electronically steered antenna was designed to support LEO connectivity through the Eutelsat OneWeb network.
QEST
Satcom Direct partnered with QEST Quantenelektronische Systeme GmbH in development and manufacturing activity associated with the Plane Simple antenna series.
Gulfstream Aerospace
Satcom Direct collaborated with Gulfstream on certification activity for Plane Simple installations. The first Plane Simple Ka-band FAA STC for the Gulfstream G650 was developed with Gulfstream Aerospace, and installation support was made available through authorized Gulfstream and Jet Aviation service centers.
Dassault Aircraft Services
Satcom Direct worked with Dassault Aircraft Services to obtain Plane Simple Ku-band certification for the Falcon 7X.
Alamo Engineering
Satcom Direct collaborated with Alamo Engineering GmbH on EASA certification activity covering selected Bombardier Global aircraft.
Gogo
Gogo transitioned from being another major business-aviation connectivity company to the owner and corporate platform into which Satcom Direct was integrated following the December 2024 acquisition. The combined organization brings together satellite connectivity, LEO capabilities, GEO services, air-to-ground networking, airborne hardware and software.
16. Key Differentiators
1. Integrated Connectivity Technology Stack
Satcom Direct developed capabilities spanning airtime, antennas, cabin routers, flight-deck communications, flight operations software, cybersecurity and terrestrial infrastructure rather than operating solely as an airtime reseller.
2. Multi-Band Connectivity Capability
Its documented portfolio includes L-band, Ku-band and Ka-band connectivity and equipment designed for both GEO and LEO network environments.
3. Proprietary Plane Simple Hardware
Plane Simple gave Satcom Direct its own aviation SATCOM terminal family, including tail-mounted Ku and Ka variants and electronically steered antenna development.
4. Significant Large-Cabin Aircraft Certification Footprint
Plane Simple equipment has obtained regulatory approvals across numerous Gulfstream, Bombardier and Dassault aircraft models from aviation authorities including the FAA, EASA, TCCA and ANAC Brazil.
5. Proprietary Flight Operations Software
SD Pro extends Satcom Direct beyond cabin connectivity by integrating aircraft connectivity data, flight tracking, operational workflows and postflight functions into a flight-department platform.
6. Dedicated Ground Infrastructure
Satcom Direct developed its own data-center and Network Operations Center infrastructure, giving it direct involvement in both airborne and ground-side connectivity environments.
7. Combination With Gogo
Following the acquisition, Satcom Direct’s satellite and international capabilities became part of a larger connectivity organization combining satellite and North American air-to-ground technologies. This materially changes Satcom Direct’s competitive and corporate context compared with its position before December 2024.
17. Contact & Digital Presence
Headquarters
Satcom Direct
1050 Satcom Lane
Melbourne, FL 32940
United States
Main Telephone: +1 321 777 3000
Business Aviation Sales, North and South America: +1 321 777 3000 / +1 888 448 9003
International Business Aviation Sales: +44 1252 554 460
Technical Support: +1 321 777 3236 / +1 888 448 9003
Military/Government Support: +1 321 525 4609
Public support and departmental email addresses remain listed through Satcom Direct’s official contact materials.
Official Website: Satcom Direct
Official Contact Page: Satcom Direct Contact
Parent Company Website: Gogo
LinkedIn: Satcom Direct’s legacy LinkedIn page states that the company has merged with Gogo and directs followers to the Gogo organization. Satcom Direct on LinkedIn
Instagram: Historical official account identified as @satcomdirect. Current branding activity should be verified against Gogo before publication as a primary social channel.
YouTube: A separate currently authoritative Satcom Direct channel was not independently verified during this research.
X / Twitter: Current standalone official Satcom Direct account not independently verified.
Digital Brand Note: Because Gogo became the unified corporate identity in February 2025, PrivateJetia should prioritize current Gogo corporate social channels for present-day corporate information while retaining Satcom Direct’s official website for legacy product and support documentation.
18. PrivateJetia Market Classification
Primary Market: Business Aviation Technology
Market Segment: Inflight Connectivity and Aircraft Communications
Geographic Position: United States-headquartered, global commercial footprint
Company Scale: Global / Enterprise within Gogo
Primary Specialization: Business aircraft satellite connectivity and integrated connected-aircraft technology
Typical Customer: Business aircraft owner or operator, corporate flight department, fleet operator, OEM, military/government aviation organization
Business Model: Connectivity services, satellite airtime integration, aircraft hardware, software, support and related technology services
Core Revenue Activities:
- Satellite connectivity services
- Connectivity subscriptions and airtime
- Aircraft communications hardware
- Antenna systems
- Cabin networking equipment
- Flight operations software and services
- Technical support
- Government connectivity services
- Cybersecurity and infrastructure services
PrivateJetia Editorial Position: Satcom Direct should be categorized primarily as a private aviation technology and connectivity provider rather than an aircraft operator, charter company, management company or conventional telecommunications carrier.
19. PrivateJetia Taxonomy
Primary Category: Private Jet Services
Secondary Categories:
- Aviation Technology
- Private Jet Connectivity
- Inflight Connectivity
- Satellite Communications
- Aircraft Avionics & Connectivity
- Flight Operations Technology
- Aviation Cybersecurity
- Government Aviation Services
Country: United States
Region: North America
State: Florida
City: Melbourne
Airports: Farnborough Airport and Seletar Airport may be associated with documented company-office locations, but Satcom Direct should not be classified as an airport service provider.
Services:
- Inflight Connectivity
- Satellite Communications
- Cabin Connectivity
- Aircraft Wi-Fi
- Flight Deck Datalink
- Flight Operations Software
- Aircraft Connectivity Hardware
- SATCOM Antennas
- Cabin Routers
- Aviation Cybersecurity
- Technical Support
- Aviation IT Training
- Data Center Services
- Government Aviation Connectivity
Aircraft Manufacturers:
- Gulfstream Aerospace
- Bombardier
- Dassault Aviation
Aircraft Models With Documented Plane Simple Certification Activity:
- Gulfstream GIV
- Gulfstream G450
- Gulfstream GV
- Gulfstream G550
- Gulfstream G650
- Gulfstream G650ER
- Gulfstream G500
- Gulfstream G600
- Gulfstream G280
- Bombardier Global Express
- Bombardier Global Express XRS
- Bombardier Global 5000
- Bombardier Global 5500
- Bombardier Global 6000
- Bombardier Global 6500
- Bombardier Global 7500
- Bombardier Challenger 604
- Bombardier Challenger 605
- Bombardier Challenger 650
- Dassault Falcon 2000LX/LXS/S
- Dassault Falcon 900EX EASy
- Dassault Falcon 7X
- Dassault Falcon 8X
Certification varies by terminal, jurisdiction and aircraft variant.
Certifications / Regulatory Associations:
- FAA Plane Simple STCs
- EASA Plane Simple STCs
- TCCA Plane Simple STCs
- ANAC Brazil Plane Simple STCs
- ISO/IEC 27001-related data-center certification
Client Types:
- Private Aircraft Owners
- Corporate Flight Departments
- Business Aircraft Operators
- Charter Operators
- Fractional Operators
- Private Fleets
- OEMs
- Military Aviation
- Government Aviation
- MRO / Installation Organizations
Parent Company: Gogo Inc.
Entity Associations
- Gogo Inc.
- Chris Moore
- Jim Jensen
- Melbourne, Florida
- Gulfstream Aerospace
- Bombardier
- Dassault Aviation
- Intelsat
- Viasat
- Inmarsat
- Eutelsat OneWeb
- QEST
- Plane Simple
- SD Pro
- FlightDeck Freedom
- Satcom Direct Router
- Gulfstream G650
- Bombardier Global
- Dassault Falcon
- FAA
- EASA
- TCCA
- ANAC Brazil
20. Related Company Opportunities
Related Company Types
- Business Aviation Connectivity Providers
- Satellite Communications Companies
- Aviation Technology Companies
- Aircraft Avionics Manufacturers
- Business Jet Wi-Fi Providers
- Aviation Cybersecurity Providers
- Aircraft Connectivity Hardware Manufacturers
- Flight Operations Software Providers
- Satellite Network Operators
- Avionics Installation and MRO Providers
Potential Comparable Companies
These organizations participate in overlapping portions of the aviation-connectivity ecosystem but should not automatically be described as direct competitors across every Satcom Direct product:
- Collins Aerospace
- Honeywell Aerospace
- Viasat
- Intelsat
- Panasonic Avionics
- Thales
- SmartSky Networks
- Collins Aerospace ARINCDirect
Corporate Relationship Note: Gogo itself should no longer be listed as a comparable independent company because it owns Satcom Direct.
21. Sources & Verification
Gogo Inc. SEC Form 10-K
Source Type: Regulatory / SEC filing
Information Supported: Satcom Direct legal identity, founding year, business description, acquisition structure, consideration, corporate status and global operations
Publication Period: 2025 filing covering fiscal year ended December 31, 2024
Accessed: September 5, 2026
Gogo SEC Form 10-Q
Source Type: Regulatory / SEC filing
Information Supported: Satcom Direct operates worldwide with an international sales and service team based in nine countries; customer groups include OEMs, governments, military and private fleet companies
Publication Period: 2025
Accessed: September 5, 2026
Gogo Acquisition Announcement
Source Type: Official corporate announcement
Information Supported: Transaction terms, expected 2024 Satcom Direct revenue, EBITDA margin, business aviation and military/government revenue mix
Publication Date: September 30, 2024
Accessed: September 5, 2026
Gogo Acquisition Completion Announcement
Source Type: Official corporate announcement
Information Supported: Acquisition completion, transaction consideration and leadership transition
Publication Date: December 4, 2024
Accessed: September 5, 2026
Gogo Unified Brand Announcement
Source Type: Official corporate announcement
Information Supported: Gogo becoming the unified brand for Gogo Business Aviation and Satcom Direct
Publication Date: February 20, 2025
Accessed: September 5, 2026
Gogo Leadership
Source Type: Official corporate source
Information Supported: Chris Moore biography, Satcom Direct career history and current position as Gogo CEO
Accessed: September 5, 2026
Satcom Direct Contact Page
Source Type: Official company source
Information Supported: Headquarters, telephone numbers, technical-support contacts and international locations
Accessed: September 5, 2026
Satcom Direct Business Aviation Solutions
Source Type: Official company source
Information Supported: Cabin, flight deck, flight operations, satellite connectivity, hardware, cybersecurity and support capabilities
Accessed: September 5, 2026
Satcom Direct Plane Simple STC Database
Source Type: Official company regulatory-certification record
Information Supported: FAA, EASA, TCCA and ANAC aircraft certification coverage
Accessed: September 5, 2026
Satcom Direct Plane Simple Ku-band Information
Source Type: Official company product and certification source
Information Supported: Ku-band terminal, Intelsat connectivity and current aircraft STC listings
Accessed: September 5, 2026
Satcom Direct Plane Simple Ka-band Information
Source Type: Official company product and certification source
Information Supported: Ka-band system, Viasat Jet ConneX relationship and aircraft certification
Accessed: September 5, 2026
Satcom Direct SD Pro
Source Type: Official company product source
Information Supported: Flight operations, connectivity management, preflight, inflight and postflight capabilities
Accessed: September 5, 2026
Satcom Direct Cabin Routers
Source Type: Official company product source
Information Supported: SDR, SDR Gateway, WiFi Hub and aircraft network capabilities
Accessed: September 5, 2026
Satcom Direct Cybersecurity / Data Center
Source Type: Official company source
Information Supported: ISO 27001, infrastructure security and compliance frameworks
Accessed: September 5, 2026
Satcom Direct Historical Founder Statement
Source Type: Official company historical publication
Information Supported: Jim Jensen as founder, 1997 origins and historical employee count
Publication Date: August 2019
Accessed: September 5, 2026
Satcom Direct LinkedIn
Source Type: Official professional-network company page
Information Supported: Legacy headquarters, founding year, historical company-size range and notice directing users to Gogo following the merger
Accessed: September 5, 2026
22. Data Confidence & Data Gaps
Verified
- Satcom Direct founded in 1997
- Jim Jensen as founder
- Melbourne, Florida headquarters
- Satcom Direct, LLC legal entity
- Gogo acquisition
- December 3, 2024 acquisition closing
- Gogo ownership
- Gogo unified brand announcement
- Chris Moore’s leadership transition
- Global business aviation and military/government focus
- Plane Simple product family
- SD Pro platform
- Satcom Direct Router and related cabin hardware
- FlightDeck Freedom
- FAA, EASA, TCCA and ANAC Plane Simple certification activity
- Intelsat relationship
- Viasat / Inmarsat connectivity relationship
- Eutelsat OneWeb relationship
- QEST relationship
- International sales and service footprint in nine countries
- Headquarters address and principal telephone contacts
Company Reported
- Certain technology-performance characteristics
- Data-center operational characteristics
- Product capability descriptions
- Historical Plane Simple activation statistics
- Certain cybersecurity compliance descriptions
Third-Party / Regulatory Reported
- Acquisition structure and legal entities through SEC filings
- Acquisition consideration
- Nine-country international operating footprint
- Historical business mix and transaction financial information
Estimated
Years in Business: Approximately 29 years as of September 2026, calculated from the documented 1997 founding date.
No unsupported current employee, customer or aircraft-installation estimates have been used.
Not Publicly Disclosed
- Current standalone Satcom Direct revenue following Gogo integration
- Current standalone EBITDA
- Current standalone employee count
- Current number of Satcom Direct-connected business aircraft
- Exact current number of Satcom Direct offices after post-acquisition integration
- Current standalone Satcom Direct executive team beneath Gogo
- Complete current customer count
- Complete current installed Plane Simple fleet
- Standalone Satcom Direct valuation following acquisition
- Detailed current subsidiary-level financial results
Requires Verification
- Status of certain legacy Satcom Direct international offices following Gogo consolidation
- Current standalone social-media accounts
- Current NBAA, EBAA, GAMA or NATA membership status
- Exact scope and current validity dates of individual cybersecurity attestations beyond the information published by Satcom Direct
- Current 2026 Plane Simple installation count
- Whether every legacy Satcom Direct product name will remain commercially active under long-term Gogo branding
Important Corporate Identity Note
A search result or older directory may still describe Satcom Direct as “privately held.” That characterization is historical and should not be used for a current PrivateJetia profile. Gogo acquired 100% of the relevant Satcom Direct equity interests in December 2024, making Satcom Direct part of publicly traded Gogo Inc.
23. Information Last Verified
Information Last Verified: September 5, 2026
Research Confidence: High
Important Data Gaps: Current standalone employee count, current standalone financial performance, exact post-integration office count, current Satcom Direct-branded installed aircraft base, complete current industry-membership status and certain legacy social-channel statuses are not publicly disclosed or could not be independently verified.
PrivateJetia Editorial Classification: Satcom Direct is best presented as a major business-aviation connectivity and connected-aircraft technology business acquired by Gogo Inc., with significant expertise in satellite communications, airborne connectivity hardware, flight operations software, cybersecurity and global support. The profile should prominently disclose its December 2024 acquisition and subsequent Gogo brand integration so that users do not incorrectly interpret Satcom Direct as an independent private company.
