Textron Aviation Service

Company Name: Textron Aviation Service

Legal Company Name: Textron Aviation Inc.

Trading / Brand Name: Textron Aviation Service / Textron Aviation Customer Service

Primary PrivateJetia Category: Private Jet Maintenance Providers

Secondary Categories: Private Jet Services; Aircraft Parts & Support; Aircraft Refurbishment & Upgrades; Aircraft Management Services; Aircraft Manufacturers

Company Type: OEM-owned global aircraft maintenance, aftermarket support and customer-service network

Industry: Business Aviation, General Aviation, Aircraft Maintenance, Repair and Overhaul, Aftermarket Support

Year Founded: Textron Aviation Inc. was established in 2014. Its underlying Cessna and Beechcraft service heritage substantially predates the current corporate structure.

Founder(s): Not applicable in the conventional startup sense. Textron Aviation was created within Textron Inc. through the consolidation of its Cessna and Beechcraft aviation businesses.

Headquarters: Wichita, Kansas, United States

Country: United States

Geographic Markets Served: North America, Europe, Asia-Pacific and other international markets through company-owned service centers, mobile support resources, parts infrastructure and authorized facilities.

Official Website: Textron Aviation, txtav.com

Company Status: Active, subsidiary / operating segment of Textron Inc.

Parent Company: Textron Inc. (NYSE: TXT)

Subsidiaries / Major Related Companies: The broader Textron Aviation organization includes the Cessna and Beechcraft aircraft businesses and supports Hawker aircraft. From the beginning of Textron’s 2026 fiscal year, a significant part of the former Textron eAviation activities, including Pipistrel, was also incorporated into the Textron Aviation segment.

PrivateJetia Verification Status: Verified

2. Executive Company Overview

Textron Aviation Service is the factory-direct maintenance, aircraft support, parts and aftermarket organization of Wichita-based Textron Aviation Inc., the Textron Inc. aviation business responsible for Cessna and Beechcraft aircraft and continuing support for Hawker products. The service organization primarily supports owners, corporate flight departments, fleet operators and other operators of Citation business jets, Beechcraft aircraft, Cessna turboprops and piston aircraft, and legacy Hawker business jets through an international network of company-owned service centers, authorized facilities, field representatives, mobile service units and parts-distribution resources.

Its capabilities extend well beyond routine aircraft maintenance. Textron Aviation identifies maintenance inspections, repairs, parts supply, avionics modifications, equipment installations, cabin and exterior refurbishment, aircraft upgrades, AOG response, technical support and ownership-related services as core components of its customer-support platform. The organization also provides aircraft monitoring and diagnostic support through systems including LinxUs, digital maintenance-management capabilities and factory-developed aftermarket modification programs.

The strategic significance of Textron Aviation Service is its direct integration with the aircraft manufacturer. Unlike independent MRO providers, it operates within the OEM responsible for engineering, producing and supporting many of the aircraft it services. This enables access to manufacturer engineering knowledge, technical documentation, approved modifications, replacement parts, product-support resources and model-specific service experience.

As of 2026, Textron Aviation reports 20 company-owned service centers worldwide. Current aircraft program announcements additionally describe 21 Authorized Service Facilities for Citation aircraft, more than 80 Mobile Service Units in some 2026 disclosures, and a global parts infrastructure supporting more than 150,000 unique part numbers. The precise support footprint varies by aircraft family and authorization type.

3. Key Facts at a Glance

Legal Entity: Textron Aviation Inc.

Service Brand: Textron Aviation Service / Textron Aviation Customer Service

Founded: 2014 under the present Textron Aviation corporate structure

Aviation Heritage: Cessna and Beechcraft operating histories extend for more than 90 years

Headquarters: Wichita, Kansas, United States

Parent Company: Textron Inc.

Parent Stock Exchange: New York Stock Exchange

Ticker: TXT

President & CEO: Brian Rohloff

Primary Business: Aircraft manufacturing, aftermarket parts, maintenance, inspections, repairs and aircraft support

Primary Service Specialization: Factory-direct support for Cessna, Beechcraft and Hawker aircraft

Company-Owned Service Centers: 20 reported globally

Citation Authorized Service Facilities: 21 reported in 2026 aircraft support disclosures

Mobile Service Units: More than 80 reported in several 2026 Textron Aviation program releases. Older corporate releases cited lower numbers, reflecting network expansion and/or differences in reporting scope.

Parts Supported: More than 150,000 unique part numbers reported in 2026

2025 Textron Aviation Revenue: $5.955 billion

2025 Aftermarket Parts and Services Revenue: $2.033 billion

2025 Textron Aviation Backlog: $7.724 billion

2025 Customer Mix: 94% commercial and 6% U.S. government by segment revenue

Markets: Customers in more than 170 countries are reported by Textron Aviation

Website: txtav.com

4. Services & Capabilities

Primary Services

Aircraft Maintenance

Textron Aviation’s service centers provide scheduled and unscheduled maintenance for supported aircraft families.

Aircraft Inspections

Factory-direct inspection services are available across the service network, subject to aircraft type and individual facility capability.

Aircraft Repair

Airframe, avionics, systems and other repair work forms part of the company’s documented service-center offering.

AOG Support

Textron Aviation maintains 24/7 Aircraft on Ground support through its 1CALL service and field-support infrastructure.

Aircraft Parts

The company operates a substantial global parts business supporting Cessna, Beechcraft and Hawker aircraft.

Avionics Modifications and Upgrades

Capabilities include avionics installations and modernization programs, including selected Garmin flight-deck upgrades.

Equipment Installation

Service centers can undertake aircraft equipment modifications and approved installation programs.

Aircraft Interior Refurbishment

Cabin work can include upholstery, carpeting, sidewalls, veneer and broader interior refresh programs at qualified locations.

Exterior Refurbishment and Paint

Selected Textron Aviation facilities provide exterior refurbishment and painting services.

Connectivity Upgrades

Aftermarket programs include modern cabin connectivity solutions, including Starlink offerings for eligible aircraft.

Performance Modifications

Available upgrade programs include performance enhancements for selected aircraft, such as Blackhawk engine upgrade solutions for eligible King Air and Caravan platforms.

Parts Distribution and Logistics

Textron Aviation operates international parts-distribution infrastructure supporting rapid fulfillment of aircraft components.

Field Support

Aircraft are assigned Field Support Representatives according to geographic location, providing technical assistance and coordination.

Mobile Service

Mobile Service Units allow maintenance teams to support customers away from fixed service-center locations.

Aircraft Monitoring and Diagnostics

The LinxUs ecosystem supports aircraft health monitoring and maintenance planning on compatible Citation aircraft.

Flight Data Monitoring Support

Textron Aviation has developed data-monitoring options for compatible Citation and SkyCourier aircraft, including integration with GE Aerospace C-FOQA services.

Maintenance Management

Digital service-management tools permit customers to review maintenance status, approve or defer work and request service.

Aircraft Management / Ownership Support

Textron Aviation markets the ProOwnership Management Portfolio as part of its broader aircraft-ownership support offering.

Continuing Airworthiness Management

Certain European operations offer CAMO-related services, including inspection management, maintenance planning, documentation and continuing-airworthiness coordination.

Specialized Capabilities

• Scheduled inspection planning
• Unscheduled maintenance
• Aircraft-on-ground response
• Factory-direct technical assistance
• OEM engineering support
• Mobile maintenance deployment
• Citation avionics upgrades
• Cabin connectivity upgrades
• Interior refurbishment
• Aircraft paint and exterior refurbishment
• Engine-related modifications on eligible platforms
• Airframe repairs
• Avionics repairs and modifications
• Equipment installation
• Maintenance planning
• Parts sourcing
• Parts distribution
• Warranty administration
• Technical publications access
• Aircraft health monitoring
• Flight-data monitoring
• Continuing airworthiness support in applicable jurisdictions
• Part-NCC assistance at qualified European locations
• Maintenance and upgrade bundling during scheduled downtime
• EvoX aftermarket upgrade packages

5. Industries & Client Types Served

Textron Aviation Service primarily serves customers operating aircraft manufactured or supported by Textron Aviation.

Relevant customer groups include:

• Private aircraft owners
• Owner-pilots
• UHNW aircraft owners
• Family offices operating business aircraft
• Corporations
• Corporate flight departments
• Fleet operators
• Fractional-ownership operators
• Aircraft-management companies
• Charter operators
• Commercial operators
• Government agencies
• Special-mission operators
• Military and defense customers where applicable
• Aviation maintenance organizations
• Authorized service facilities
• Aircraft dealers and sales organizations
• Aviation parts buyers
• Aircraft acquisition and ownership professionals coordinating technical work

High-utilization fleet relationships are commercially important to the business. NetJets, for example, operates significant numbers of Citation aircraft and was identified by Textron Aviation as the fleet launch customer for the Citation Ascend.

6. Geographic Coverage

Headquarters Country: United States

State: Kansas

City: Wichita

Headquarters Address: One Cessna Blvd., Wichita, Kansas 67215, United States

Operational Scope: Global

Company-Owned Service Network

Textron Aviation reports 20 company-owned service centers worldwide.

The current official service locator identifies facilities across the United States and international markets. Documented locations include facilities in markets such as:

United States

• Greensboro, North Carolina
• Houston, Texas
• Indianapolis, Indiana
• Mesa, Arizona
• Milwaukee, Wisconsin
• New York area
• Orlando, Florida
• Sacramento, California
• San Antonio, Texas
• Tampa, Florida
• Wichita, Kansas

Additional domestic service and satellite capabilities may exist depending on current network configuration.

Europe

• Düsseldorf, Germany
• Paris, France
• Prague, Czech Republic
• Valencia, Spain
• Zurich, Switzerland

Asia-Pacific

• Singapore
• Gold Coast, Australia
• Perth, Australia
• Melbourne, Australia

The Melbourne facility at Essendon Fields Airport became operational in 2026 as a larger purpose-built facility supporting Cessna, Beechcraft and Hawker customers in Australia and across the wider Asia-Pacific region.

Selected Airports

Documented company-owned service facilities operate at or in association with airports including:

Piedmont Triad International Airport
IATA: GSO
ICAO: KGSO

William P. Hobby Airport
IATA: HOU
ICAO: KHOU

Indianapolis International Airport
IATA: IND
ICAO: KIND

San Antonio International Airport
IATA: SAT
ICAO: KSAT

Tampa International Airport
IATA: TPA
ICAO: KTPA

Wichita Dwight D. Eisenhower National Airport
IATA: ICT
ICAO: KICT

Düsseldorf Airport
IATA: DUS
ICAO: EDDL

Gold Coast Airport
IATA: OOL
ICAO: YBCG

Essendon Fields Airport
IATA: MEB
ICAO: YMEN

Textron Aviation also operates factory and customer facilities associated with Beech Field in Wichita.

Countries Served: Textron Aviation states that customers in more than 170 countries use its aircraft and support ecosystem.

Regions Served: North America, Latin America, Europe, Middle East, Africa, Asia-Pacific and other international markets through a combination of factory-owned and authorized support.

7. Aircraft Expertise

Textron Aviation Service has direct OEM specialization across the Cessna and Beechcraft portfolios and maintains support capability for Hawker aircraft.

Aircraft Categories

• Light business jets
• Midsize business jets
• Super-midsize business jets
• Large-cabin business jets
• Turboprops
• Utility aircraft
• Piston aircraft
• Special-mission aircraft
• Military training aircraft
• Legacy business jets

Manufacturers / Brands

Cessna

Core OEM product and service responsibility.

Beechcraft

Core OEM product and service responsibility.

Hawker

Legacy Hawker aircraft continue to be supported through the Textron Aviation customer-support network.

Pipistrel

Pipistrel became part of the Textron Aviation segment following Textron’s 2026 organizational realignment. This should not be interpreted as meaning every Textron Aviation service center supports every Pipistrel model.

Relevant Aircraft Models

Current and legacy aircraft supported by the wider Textron Aviation ecosystem include, depending on facility authorization:

Cessna Citation

• Citation M2 family
• Citation CJ series
• Citation CJ3 Gen2
• Citation CJ4
• Citation CJ4 Gen2
• Citation Ascend
• Citation Latitude
• Citation Longitude
• Citation Excel
• Citation XLS
• Citation XLS+
• Other supported legacy Citation variants

Beechcraft

• King Air 260
• King Air 360
• King Air 360ER
• Earlier King Air variants
• Beechcraft piston aircraft

Cessna Turboprops and Utility Aircraft

• Caravan
• Grand Caravan EX
• SkyCourier

Hawker

• Supported legacy Hawker business-jet families according to location, maintenance approval and parts availability.

Aircraft eligibility varies by service center. PrivateJetia should therefore avoid representing every location as approved for every Textron Aviation aircraft model.

8. Fleet Information

Textron Aviation Service is primarily an aircraft maintenance, OEM support and aftermarket business rather than a charter operator.

Total Fleet Size: Not applicable as a conventional operating fleet.

Owned Charter Aircraft: Not applicable to the core service organization.

Managed Aircraft: No consolidated number publicly disclosed for the ProOwnership portfolio.

Charter Aircraft: Not applicable.

Aircraft Supported: Cessna, Beechcraft and Hawker aircraft, plus other products where specifically incorporated into Textron Aviation support activities.

Average Fleet Age: Not applicable.

Fleet Geographic Distribution: Not applicable.

The company’s commercial relevance is therefore better measured by the installed base of supported aircraft, service network, parts infrastructure and aftermarket revenue rather than an owned aircraft fleet.

9. Company Statistics

Textron Aviation Revenue: $5.955 billion
Source: Textron Inc. 2025 Annual Report
Period: Fiscal 2025

Aircraft Revenue: $3.922 billion
Source: Textron Inc. 2025 Annual Report
Period: Fiscal 2025

Aftermarket Parts and Services Revenue: $2.033 billion
Source: Textron Inc. 2025 Annual Report
Period: Fiscal 2025

Aftermarket Share of Textron Aviation Revenue: Approximately 34%
Source: Textron 2025 Fact Book
Period: Fiscal 2025

Segment Profit: $694 million
Source: Textron Inc.
Period: Fiscal 2025

Segment Profit Margin: 11.7%
Source: Textron Inc.
Period: Fiscal 2025

Backlog: $7.724 billion
Source: Textron Inc.
Period: Year-end fiscal 2025

Commercial Revenue Share: 94%
Source: Textron 2025 Fact Book
Period: Fiscal 2025

U.S. Government Revenue Share: 6%
Source: Textron 2025 Fact Book
Period: Fiscal 2025

Company-Owned Service Centers: 20 worldwide
Source: Textron Aviation
Current network figure referenced in 2026

Citation Authorized Service Facilities: 21
Source: Textron Aviation 2026 aircraft-support announcements
Period: 2026

Mobile Service Units: More than 80
Source: Textron Aviation 2026 program announcements
Period: 2026

Parts Distribution Network: At least five principal global distribution centers are identified on Textron Aviation’s current shipping page. Other 2026 disclosures describe a broader network of seven distribution centers and 17 stockrooms.
Status: Reporting definitions appear to differ by source and date.

Unique Part Numbers Available Through Expanded Network: More than 150,000
Source: Textron Aviation
Period: 2026

Parts Personnel: More than 600 dedicated professionals
Source: Textron Aviation
Period: 2026

Same-Day Shipping Performance: Textron Aviation’s current dedicated shipping page reports 99.9% same-day shipping on in-stock parts. Some other Textron service pages continue to display 99.6%, indicating different publication dates or measurement scopes.

Employees: Textron Aviation’s official LinkedIn company classification lists more than 10,001 employees. Textron reported in April 2025 that its Wichita wellness program served more than 9,500 employees and their dependents. A precise current worldwide Textron Aviation employee count was not identified in the reviewed public financial disclosures.

10. Certifications & Regulatory Status

Textron Aviation operates service facilities under jurisdiction-specific maintenance approvals rather than a single global maintenance certificate.

Australia

CASA Part 145

Textron Aviation announced on August 26, 2026 that its Australian maintenance organization received Civil Aviation Safety Authority Part 145 approval.

The approval applies across the Textron Aviation Service Center network in:

• Melbourne
• Perth
• Gold Coast

Issuing Authority: Civil Aviation Safety Authority of Australia

Status: Verified, current as of August 2026

United States

Textron Aviation’s maintenance facilities operate within the FAA regulatory environment and individual repair-station approval structures.

FAA Part 145: Individual repair-station status should be verified facility by facility against the current FAA repair-station database before publishing a certificate number or ratings.

Textron Aviation’s service-center and ProOwnership organizations have also received FAA Diamond Awards for maintenance-technician training. The FAA Diamond Award is a workforce training recognition and should not be confused with a Part 145 repair-station approval.

Europe

Textron Aviation operates maintenance and continuing-airworthiness activities at European locations, with EASA-related approvals applicable according to facility and jurisdiction.

The Düsseldorf and Prague service organizations publicly identify CAMO capabilities.

EASA Part 145: Relevant approvals exist within the European service network, but PrivateJetia should list individual certificate numbers only after direct validation against the applicable regulatory database.

NATA Sustainability Standard

Textron Aviation’s company-owned service-center network has been recognized through the National Air Transportation Association Sustainability Standard for Aviation Businesses.

In 2024, Textron Aviation reported that its global company-owned service-center network had received Green Aviation Business recertification. Singapore, Paris, Zurich and Indianapolis were specifically reported at Tier 1 status at that time.

This is an environmental sustainability recognition, not an aviation maintenance operating certificate.

OEM Authorization

Textron Aviation’s company-owned service centers constitute the factory-direct OEM support network for applicable Cessna, Beechcraft and Hawker aircraft.

11. Industry Memberships

National Business Aviation Association: Verified association involvement.

Textron Aviation appears on NBAA’s Leadership Council membership list updated in August 2026 under “Cessna + Beechcraft by Textron Aviation.”

Textron Aviation is also represented in NBAA governance. Lannie O’Bannion of Textron Aviation serves on the NBAA Board of Directors and, as of the current NBAA leadership listing, is First Vice Chair of the NBAA Advisory Council.

Textron Aviation has additionally participated as an NBAA Business Member and event exhibitor.

National Air Transportation Association: Textron Aviation participates in NATA’s Sustainability Standard for Aviation Businesses. This confirms program participation but should not automatically be interpreted as proof of every possible category of NATA membership without separate membership-directory verification.

Other memberships: Not independently verified for this profile.

12. Leadership

President & CEO

Brian Rohloff

Brian Rohloff became President and CEO of Textron Aviation on August 31, 2026. He has approximately 29 years of experience with the company and its predecessor operations. Immediately before becoming CEO, he led Textron Aviation’s Global Customer Support organization.

His earlier responsibilities included leadership positions in customer support, manufacturing, parts, sales and finance, giving the current CEO unusually direct experience with the aftermarket organization covered by this profile.

Former President & CEO

Ron Draper

Ron Draper led Textron Aviation for eight years before announcing his retirement in August 2026. He remains with the organization through the end of 2026 as a senior advisor supporting the leadership transition.

Relevant Customer Support Leadership

Textron Aviation’s international and regional service operations employ specialized leadership for North American and international service-center networks.

Because the CEO transition is extremely recent and organizational roles can change following senior leadership appointments, PrivateJetia should verify individual vice-president titles immediately before publishing additional executive names.

13. Ownership & Corporate Structure

Ownership Type: Public-company subsidiary / operating segment

Legal Entity: Textron Aviation Inc.

Parent Company: Textron Inc.

Parent Company Listing: NYSE: TXT

Textron Inc. is a diversified industrial corporation with businesses spanning aviation, defense, specialized industrial operations and finance.

Textron Aviation represented approximately 40.3% of Textron’s total 2025 revenue, making it the largest segment by revenue that year.

Current Segment Structure

Through fiscal 2025, Textron separately reported Textron Aviation and Textron eAviation.

Effective January 4, 2026, Textron reorganized the former eAviation business. A significant portion, including Pipistrel, was moved into the Textron Aviation segment to use Textron Aviation’s development, manufacturing and sales infrastructure more effectively.

Other former eAviation activities were moved to Textron Systems or corporate functions according to their purpose.

Brands

Key brands relevant to Textron Aviation include:

• Cessna
• Beechcraft
• Hawker support
• Pipistrel following the 2026 organizational realignment

14. Company History & Milestones

1920s and onward:
Cessna and Beechcraft established aviation manufacturing legacies that would ultimately form major components of today’s Textron Aviation organization.

2014:
Textron Aviation was formed as the organizational structure combining Cessna and Beechcraft under Textron.

2010s:
Textron Aviation continued integrating customer support for Cessna, Beechcraft and Hawker aircraft while building a standardized factory-direct global service structure.

2020:
Textron Aviation entered a long-term wind-energy agreement with Evergy covering nearly all electrical requirements for company facilities in Wichita and Independence, Kansas.

2022 to 2024:
The service organization continued expanding satellite support and mobile capabilities while receiving NATA sustainability recognition across its global service-center network.

2023:
Textron Aviation reported 20 company-owned full-service centers globally and repeat FAA Diamond Award recognition for maintenance training.

2024:
The company-owned service network received another NATA Green Aviation Business recertification.

2025:
Textron Aviation announced construction of an expanded service facility at Essendon Fields Airport in Melbourne.

2025:
Textron Aviation generated $5.955 billion of revenue, including $2.033 billion from aftermarket parts and services.

January 2026:
Textron’s eAviation segment was reorganized, with a significant portion including Pipistrel becoming part of Textron Aviation.

May 2026:
The new Melbourne service facility at Essendon Fields Airport opened, expanding factory-direct Australian capacity.

August 26, 2026:
Textron Aviation announced CASA Part 145 approval covering its Australian maintenance organization at Melbourne, Perth and Gold Coast.

August 31, 2026:
Brian Rohloff formally became President and CEO of Textron Aviation following Ron Draper’s retirement announcement.

15. Strategic Partnerships

Garmin

Textron Aviation supports multiple Garmin avionics solutions across its aircraft and aftermarket programs. Its upgrade portfolio includes Garmin G5000 modernization for eligible Citation Excel, XLS and XLS+ aircraft.

Starlink

Starlink connectivity is available within Textron Aviation’s aftermarket-upgrade portfolio for eligible aircraft configurations.

Blackhawk

Textron Aviation markets Blackhawk engine upgrade solutions for selected King Air and Caravan aircraft through its aftermarket program.

GE Aerospace

In 2025, Textron Aviation added GE Aerospace’s C-FOQA service as a Flight Operational Quality Assurance data-transfer option within its flight-data-monitoring ecosystem for eligible Citation and SkyCourier aircraft equipped with AReS.

Evergy

Textron Aviation entered a long-term wind-energy agreement with Evergy to support renewable electricity use at major Kansas facilities.

NetJets

NetJets has an extensive commercial relationship with Textron Aviation through Citation fleet operations and aircraft acquisitions. In 2026 Textron Aviation identified NetJets as the fleet launch customer for the Citation Ascend and announced delivery of the first three aircraft.

This relationship is primarily an OEM-customer and fleet-support relationship rather than evidence of corporate ownership or formal joint venture.

16. Key Differentiators

1. Direct OEM Integration

Textron Aviation Service operates inside the manufacturer responsible for designing and producing the aircraft it primarily supports. This gives the service organization direct access to factory engineering resources, technical documentation, aircraft configuration knowledge and manufacturer-developed modifications.

2. Broad Global Factory-Owned Network

The company reports 20 company-owned service centers worldwide in addition to authorized facilities, mobile teams and field representatives.

3. Large Installed Aircraft Base

The Cessna, Beechcraft and Hawker fleets create a substantial global aftermarket requirement spanning modern and legacy aircraft.

4. Material Aftermarket Business

Aftermarket parts and services generated $2.033 billion of Textron Aviation’s $5.955 billion revenue in 2025, demonstrating that customer support is a major business line rather than simply an auxiliary OEM service.

5. Integrated Parts Infrastructure

Textron Aviation combines maintenance operations with factory parts distribution, global logistics, digital ordering and more than 150,000 reported unique part numbers within its expanded support infrastructure.

6. Mobile and AOG Capability

The 1CALL platform, Field Support Representatives and Mobile Service Units extend support outside fixed MRO locations.

7. Aircraft Lifecycle Upgrades

The company can integrate scheduled maintenance with avionics, connectivity, cabin, paint and performance modifications, reducing the need for owners to coordinate multiple independent providers.

17. Contact & Digital Presence

Main Telephone: +1 844 44 TXTAV

International / Main Contact: +1 316 517 8270

AOG Support, United States / Global: +1 316 517 2090

European AOG Support: +49 211 454 9766

Headquarters / Customer Center: One Cessna Blvd., Wichita, Kansas 67215, United States

Wichita Customer Center Telephone: +1 316 517 8383

General Email: No universal public general-service email was identified. Textron Aviation directs inquiries through official web forms.

Sales Email: Regional and product-specific sales contacts are available through Textron Aviation’s official sales network. A single universal public sales email was not identified.

Partnership / Business Development Email: Not publicly disclosed as a universal address.

Official Website: txtav.com

Customer Support Website: txtavsupport.com

Official Contact Page: Textron Aviation online contact and sales forms

LinkedIn: Textron Aviation official company page

Instagram: Textron Aviation maintains an official brand presence; account status should be verified directly before embedding.

YouTube: Textron Aviation maintains official video content and corporate media distribution.

X / Twitter: Official account should be verified directly before publication because social handles can change.

Media Contact: Media inquiries are handled through the Textron Aviation Media Center.

18. PrivateJetia Market Classification

Primary Market: Business and general aviation aftermarket support

Market Segment: OEM aircraft maintenance, repair, parts and lifecycle support

Geographic Position: Global

Company Scale: Enterprise / Global

Primary Specialization: Factory-direct Cessna, Beechcraft and Hawker aircraft maintenance and support

Typical Customer: Citation or Beechcraft aircraft owner, corporate flight department, business aircraft operator, fleet operator or organization requiring OEM-level maintenance, parts or aircraft modifications

Business Model: OEM aircraft sales plus recurring aftermarket maintenance, parts, repair, upgrade and customer-support revenue

Core Revenue Activities:

• Aircraft manufacturing and sales
• Aftermarket aircraft parts
• Maintenance
• Inspection
• Repairs
• Aircraft modifications
• Upgrades
• Technical support
• Customer-support programs

19. PrivateJetia Taxonomy

Primary Category: Private Jet Maintenance Providers

Secondary Categories:

• Private Jet Services
• Aircraft Parts & Components
• Aircraft Refurbishment & Upgrades
• Aircraft Interior Services
• Aircraft Avionics Services
• Aircraft Management Services
• Private Jet Manufacturers

Country: United States

Region: North America

State: Kansas

City: Wichita

Primary Airports: Wichita Dwight D. Eisenhower National Airport and other airports hosting individual Textron Aviation Service Centers

Services:

• MRO
• Scheduled Maintenance
• Unscheduled Maintenance
• Aircraft Inspections
• Aircraft Repairs
• AOG Support
• Mobile Maintenance
• Aircraft Parts
• Parts Distribution
• Avionics Upgrades
• Connectivity Upgrades
• Interior Refurbishment
• Exterior Refurbishment
• Aircraft Paint
• Performance Modifications
• Maintenance Management
• Aircraft Monitoring
• Technical Support
• CAMO Services at applicable European facilities
• Warranty Support

Aircraft Manufacturers / Brands:

• Cessna
• Beechcraft
• Hawker
• Pipistrel where applicable following corporate integration

Aircraft Models / Families:

• Citation
• King Air
• Caravan
• Grand Caravan EX
• SkyCourier
• Cessna piston aircraft
• Beechcraft piston aircraft
• Hawker business jets

Certifications / Accreditations:

• CASA Part 145 for Australian maintenance organization
• FAA-regulated maintenance operations at applicable U.S. facilities
• EASA-related approvals at applicable European facilities
• CAMO capability at selected European locations
• FAA Diamond Award recognition for maintenance training
• NATA Sustainability Standard participation

Client Types:

• Private Aircraft Owners
• Corporate Flight Departments
• Aircraft Operators
• Fleet Operators
• Fractional Operators
• Charter Operators
• Government Organizations
• Special-Mission Operators
• Maintenance Organizations
• Aircraft Dealers
• Aviation Businesses

Entity Associations

• Textron Aviation Inc.
• Textron Inc.
• Brian Rohloff
• Cessna
• Beechcraft
• Hawker
• Pipistrel
• Citation
• King Air
• Caravan
• SkyCourier
• Wichita, Kansas
• Wichita Dwight D. Eisenhower National Airport
• FAA
• EASA
• CASA
• NATA
• NBAA
• Garmin
• GE Aerospace
• NetJets
• Starlink
• Blackhawk

20. Related Company Opportunities

Related Company Types

• Independent Business Jet MRO Providers
• OEM-Owned Aircraft Service Networks
• Aircraft Engine Maintenance Providers
• Avionics Upgrade Providers
• Aircraft Interior Refurbishment Companies
• Aircraft Parts Distributors
• Mobile Aircraft Maintenance Providers
• Aircraft Paint Facilities
• Continuing Airworthiness Management Organizations
• Business Aircraft Manufacturers

Potential Comparable Companies

These organizations are reasonable related-company candidates based on overlapping business-aviation maintenance and aftermarket activities. Their exact competitive relationship varies by aircraft platform, geography and service scope.

Duncan Aviation

Large independent business-aviation MRO and modification organization.

West Star Aviation

Business-aircraft maintenance, repair, refurbishment and modification provider.

StandardAero

Global aviation maintenance and engine-support organization with business-aviation capabilities.

ExecuJet MRO Services

International business-aircraft maintenance organization with multiple OEM authorizations.

AMAC Aerospace

Aircraft maintenance, completion and modification provider focused particularly on business and VIP aircraft.

Bombardier Service Centres

OEM-owned support network principally serving Bombardier business aircraft.

Gulfstream Customer Support

OEM factory service and support infrastructure for Gulfstream aircraft.

Dassault Falcon Service

OEM-linked support organization for Falcon business jets.

PrivateJetia should classify these as comparable or related organizations rather than automatically describing every company as a direct competitor.

21. Sources & Verification

Textron Aviation Official Customer Service

Source Type: Official
Information Supported: Maintenance, inspections, parts, repairs, avionics modifications, equipment installations, refurbishment, AOG support, Field Support Representatives, LinxUs, parts-shipping claims and service-management capabilities.
Publication / Update Date: Current website
Accessed: September 4, 2026

Textron Aviation Official Service Locator

Source Type: Official
Information Supported: Company-owned service-center locations, airport associations, addresses, telephone numbers and operating hours.
Publication / Update Date: Current
Accessed: September 4, 2026

Textron Aviation Media Center, Brian Rohloff Leadership Announcement

Source Type: Official company release
Information Supported: Brian Rohloff becoming President and CEO on August 31, 2026; 29-year company career; prior Global Customer Support leadership.
Publication Date: August 31, 2026
Accessed: September 4, 2026

Textron Inc. CEO Appointment Announcement

Source Type: Official parent-company investor relations
Information Supported: CEO succession, effective date and Ron Draper’s retirement.
Publication Date: August 24, 2026
Accessed: September 4, 2026

Textron Inc. 2025 Annual Report / Form 10-K

Source Type: Official / SEC-filed corporate disclosure
Information Supported: Textron Aviation corporate structure, revenues, aftermarket revenue, segment profit, backlog, business lines and geographic/customer revenue data.
Period: Fiscal 2025
Accessed: September 4, 2026

Textron 2025 Fact Book

Source Type: Official corporate publication
Information Supported: Revenue mix, aircraft deliveries, aftermarket sales, customer mix, geographic revenue and segment statistics.
Publication Date: 2026
Accessed: September 4, 2026

U.S. Securities and Exchange Commission

Source Type: Regulatory
Information Supported: Textron segment disclosures and corporate financial reporting.
Period: 2025 Form 10-K
Accessed: September 4, 2026

Textron Aviation Australian CASA Part 145 Announcement

Source Type: Official company release / regulatory-status disclosure
Information Supported: CASA Part 145 approval across Melbourne, Perth and Gold Coast service centers.
Publication Date: August 26, 2026
Accessed: September 4, 2026

Textron Aviation Melbourne Service Facility Announcement

Source Type: Official company release
Information Supported: Opening of new Essendon Fields Airport facility and expanded APAC factory-direct support.
Publication Date: May 5, 2026
Accessed: September 4, 2026

Textron Aviation NATA Sustainability Recertification

Source Type: Official company release / industry accreditation
Information Supported: Global company-owned service network participation in NATA Sustainability Standard and Tier 1 locations.
Publication Date: April 15, 2024
Accessed: September 4, 2026

National Business Aviation Association

Source Type: Industry association
Information Supported: Textron Aviation NBAA involvement, Leadership Council presence and Lannie O’Bannion’s NBAA leadership roles.
Update Date: August 2026
Accessed: September 4, 2026

Textron Aviation Parts and Shipping

Source Type: Official
Information Supported: Global distribution-center locations and same-day parts-shipping performance.
Accessed: September 4, 2026

Textron Aviation 2026 Aircraft Support Disclosures

Source Type: Official
Information Supported: 20 company-owned service centers, 21 Citation Authorized Service Facilities, more than 80 Mobile Service Units, more than 150,000 unique part numbers and more than 600 parts personnel.
Period: 2026
Accessed: September 4, 2026

Textron Aviation LinkedIn

Source Type: Official professional social profile
Information Supported: Wichita headquarters, One Cessna Blvd. address, 2014 establishment date and 10,001+ employee classification.
Accessed: September 4, 2026

Textron Aviation Visitor Guide

Source Type: Official
Information Supported: Wichita customer facilities, One Cessna Blvd. Customer Center and airport context.
Accessed: September 4, 2026

22. Data Confidence & Data Gaps

Verified

• Legal company identity
• Textron Inc. ownership
• Wichita headquarters
• One Cessna Blvd. address
• Current President and CEO
• CEO transition date
• Primary service capabilities
• 2025 Textron Aviation revenue
• 2025 aftermarket revenue
• 2025 backlog
• 20 company-owned service centers
• Global service footprint
• Australian CASA Part 145 approval
• Cessna, Beechcraft and Hawker service specialization
• Main customer-service telephone numbers
• NBAA involvement
• NATA sustainability recognition

Company Reported

• Customers in more than 170 countries
• More than 80 Mobile Service Units in applicable 2026 network disclosures
• More than 150,000 supported unique part numbers
• More than 600 parts-distribution professionals
• Parts same-day shipping performance

These figures originate from Textron Aviation and were not separately audited specifically for this directory profile.

Third-Party / Regulatory Supported

• SEC financial reporting for Textron Aviation’s segment results
• NBAA membership and governance involvement

Requires Verification

Exact Mobile Service Unit Count:
Textron Aviation releases from different periods cite different numbers. Recent 2026 aircraft-program releases cite more than 80 MSUs, while another 2026 Ascend fleet announcement refers to more than 40. The discrepancy may reflect aircraft-specific eligibility or different network definitions.

Exact Parts Distribution Facility Count:
Textron Aviation’s current shipping page identifies five principal distribution centers, while recent product-support announcements describe seven distribution centers and 17 stockrooms. PrivateJetia should retain the distinction rather than forcing the figures into one metric.

Worldwide Employee Count:
The public LinkedIn classification indicates 10,001+ employees, but an exact current consolidated workforce figure for Textron Aviation was not established.

Facility-Specific FAA Part 145 Certificates:
Individual repair-station certificate numbers and ratings should be verified directly against current FAA records if PrivateJetia intends to maintain certification-level facility records.

Facility-Specific EASA Part 145 Certificates:
Individual European approvals should similarly be validated at service-center level.

Exact Number of Authorized Facilities Across All Aircraft Families:
Citation-specific disclosures identify 21 Authorized Service Facilities, while historical company publications have reported substantially larger authorized networks when all aircraft categories are included. These are not equivalent metrics.

Not Publicly Disclosed

• Consolidated number of aircraft serviced annually
• Number of individual maintenance customers
• Total annual maintenance labor hours
• Number of aircraft currently under ProOwnership management
• Consolidated global hangar capacity
• Standalone profitability of Textron Aviation Service
• Standalone service-division employee count
• Standalone service-division revenue separate from Textron’s broader “aftermarket parts and services” reporting category
• Universal partnership / business-development email address

Research Confidence

High

The company’s legal identity, ownership, service scope, leadership, global infrastructure and financial scale are supported primarily by Textron Aviation, Textron Inc., SEC-filed financial disclosures and recognized industry organizations.

The principal areas requiring continued monitoring are facility-level regulatory certificates and network statistics, particularly Mobile Service Unit and authorized-facility counts, because Textron Aviation publishes differing figures depending on aircraft family, geography and reporting period.

23. Information Last Verified

Information Last Verified: September 4, 2026

Research Confidence: High

Important Data Gaps: Exact worldwide Textron Aviation employee count; standalone Textron Aviation Service revenue and workforce; consolidated annual aircraft-maintenance volume; current facility-by-facility FAA and EASA certificate numbers; exact worldwide authorized-service-facility count across all Cessna, Beechcraft and Hawker product families.